Terms of service

Welcome to NORX. These Terms of Service (“Terms”) govern your access and use of our website www.norx.in and our related services, including product purchases, customer support, and promotional activities (collectively, the “Services”).

By accessing or using our Services, you agree to be bound by these Terms. Please read them carefully before using the site.

 

 

1. General

NORX (“we”, “us”, “our”) is an Indian-based athleisure brand dedicated to providing premium gymwear and fitness apparel.
 By placing an order through our website, you confirm that:

  • You are at least 18 years old or have parental consent.

  • You are using the site for personal, non-commercial purposes.

  • You agree to provide accurate and complete information when registering or placing an order.

We reserve the right to refuse service, cancel orders, or limit quantities at our discretion if we believe a customer has violated these Terms.

 

 

2. Products & Availability

We aim to display our products as accurately as possible. However, actual colors and textures may slightly vary depending on your screen settings.

All products are subject to availability. We may modify, discontinue, or update products and prices at any time without prior notice.

 

 

3. Orders & Payments

All payments must be made through authorized payment methods listed on www.norxgear.com
 Once your order is placed, you’ll receive a confirmation email. Order acceptance occurs only when we dispatch the product.

We reserve the right to:

  • Cancel or refuse any order for any reason.

  • Limit or prohibit orders that appear to be placed by resellers or distributors.

 

 

4. Shipping & Delivery

We ship across India. Delivery timelines vary depending on your location.
 Delays may occur due to logistics, natural calamities, or other unforeseen circumstances beyond our control.

Shipping charges (if applicable) will be mentioned at checkout.

 

 

5. Returns & Refunds

Please refer to our detailed Return & Refund Policy here for eligibility, timelines, and procedures.

In short — returns are accepted within 7 days for unused and unwashed items, subject to inspection.
 Refunds are processed to the original payment method within 5–7 working days after approval.

 

 

6. Intellectual Property

All content on www.norxgear.com, including logos, designs, images, text, and graphics, is the exclusive property of NORX and protected under applicable copyright and trademark laws.
 You may not reproduce, distribute, modify, or exploit any part of our site or materials without written permission.

 

 

7. User Conduct

You agree not to:

  • Use our site for fraudulent or illegal activities.

  • Upload or transmit viruses or harmful code.

  • Misuse or manipulate site data, reviews, or pricing.

Violation of these terms may lead to suspension or permanent ban from our services.

 

 

8. Limitation of Liability

NORX shall not be liable for any indirect, incidental, or consequential damages arising from:

  • Product misuse, delay, or unavailability.

  • Errors or inaccuracies in product descriptions.

  • Unauthorized use of your account information.

Our total liability will not exceed the total amount paid by you for the product purchased.

 

 

9. Privacy

We value your privacy. Please read our Privacy Policy here to understand how we collect, use, and protect your personal data.

 

 

10. Changes to Terms

We may update these Terms from time to time. Updates will be posted on this page with the revised date. Continued use of our Services after changes means you accept the revised Terms.

 

 

11. Governing Law

These Terms are governed by the laws of India, and any disputes shall be subject to the jurisdiction of Kerala courts.